Will the person asking “do you want fries with that” be in India?
General October 27th, 2006
FortWayne.com reports on the rise in the use of call centres to take orders at fast food outlets. At the moment they (the call centres) are in the same town, but it doesn’t take a genius to know that if your using a call centre to take an order in a drive thru line it’s only a matter of time til you’ll be ordering a Big Mac via a call centre in India, even if you’re sitting in your car in Western Australia, the United States, or even timbuktu.
October 27th, 2006 at 6:26 pm
It is often interesting reading about people complaining about outsourcing to India/Australia, but I am almost 100 per cent certain that within the next 5 years, Australia won’t be able to afford these companies in India and they will have to employ Australians on minimum wage.
October 27th, 2006 at 6:27 pm
Australians may even be taking orders from Indian companies. Don’t laugh, it will happen.