It’s glib to day ‘if you know how to solve this, come work for us’ but it’s also asinine. If I was getting paid do make it work and had been getting paid to do that for 2 years and it still wasn’t working well… I shouldn’t be getting paid any more. 3 months after SXSW… sure it’s new, load has exploded, etc etc. But that excuse flew the coop, across the ocean and has nested somewhere else and hatched eggs by now.

i always liked your writing voice, the edge of the stirrer in it as well.

twitter, i like it, understand the difficulties of tech, heck, even gmail is getting quirky here in india, and i am looking for another system.

expectations are often the cause of our dissatisfactions and twitter has surprised itself and us at every step – going from cool to ubiquitous is not easy – but i bet they spend the vc money on just what you are wishing for.

i am sympathetic because i myself don’t know how to solve their problems, so, cut them some slack, use friendfeed or pownce, come back later

i think we wont like it in the near future, spam city

As for lightweight thinking, lets put it in terms you might get: Twitter has only one goal (and they certainly don’t have a business plan) and that’s the provision of a microblogging service, and they cant get that right. One goal, one function, lots of money, cant deliver. To say this far down the line that they have no idea what the problem is….years down the line and a pile of money later, it’s a WTF, and I agree with Allen in the comments, I threw up a little when I read it as well. If I was the VC’s I’d be looking to show the Twitter team the door and look for new management.

bring my ass in there for a month – let’s see if the issues are still around.

All well and good.. but Twitter is 3 YEARS into it. At some point, they need to have a stable service that doesn’t go offline every day or for entire weekends. If they don’t, it will die. After all Ebay had its share of issues early on… but they solved them. If they were still as unstable as they used to be, they’d be in the deadpool.

Let’s not excuse twitter from criticism – they’re far beyond the ‘oh wow, we’ve been discovered’ explosion at SXSW a couple of years ago. And a lot of the issues are of their own making. A few weeks ago they were not updating pages for the whole weekend… they’d rolled out a new caching system.. ON FRIDAY. Um… who rolls out new code on a Friday?? And refuses to revert it for 2 days?

They need to have their feet held to the fire a bit – maybe then they’ll fix the issues.